Shipping policy

Delivery within Lebanon

Orders within Lebanon are delivered in 3 to 5 working days. Delivery costs $5 and is complimentary on orders over $50. Payment is made in cash on delivery; payments in Lebanese pounds are accepted at the market rate on the day of delivery.

An order may be amended or cancelled until it has been handed to the courier. After that point, it may be refused at the door upon payment of the delivery charge.

International delivery

We deliver worldwide with DHL. International orders arrive in 5 to 10 working days. Delivery costs $35 and is free on orders over $350.

Customs duties and taxes are determined by the destination country and are payable by the recipient on arrival. International orders cannot be cancelled once placed, and any order DHL is unable to deliver is cancelled upon its return to us.

Delays

Deliveries may be delayed by public holidays, customs procedures, local carriers, strikes or weather conditions. TheWristLab cannot be held responsible for such delays. If an order has not arrived within 10 days in Lebanon, or within 30 days elsewhere, the customer should contact us.