We offer a wide range of products including watches, jewelry, sunglasses and other accessories.

Yes, all items are 100% genuine and come with a certificate of authenticity, brand package and warranty.

We operate online only, but our customer service is here to assist you and will send you pictures and videos of products you are interested in.

We accept cash on delivery for local orders and PayPal for international orders.

You can modify or cancel your order as long as it is not collected by the delivery company. Please contact us immediately.

You will receive an email confirmation once you set your order. You will also receive a WhatsApp text or call to confirm your order personally.

Yes, we ship worldwide. Shipping rates depend on the destination.

Domestic orders typically take 3-5 business days, while international orders may take longer.

Yes, we have a pick-up point for urgent orders. Contact us for more details.

We do not have a refund option, but we offer a 7-day exchange policy for unused items in original packaging.

Please contact our customer service to request an exchange initiation.

Yes, customized or used items are not eligible for return.

While water-resistant luxury watches can withstand contact with water for a certain amount of time, they are not impenetrable by water.

A watch rated for 30-90m is suitable for light splashes. A watch rated for 100m and above is generally safe for swimming and snorkeling but not for scuba diving. If the seals are compromised or exposed to excessive water, your watch can be damaged.

If your watch gets wet, dry it thoroughly. If you face any issues contact us immediately.

Yes, all watches come with a one-year warranty.

The warranty covers only abnormal functioning of the mechanism.

Yes, we offer a range of repair services including battery replacement, damaged parts replacement, band adjustment and cleaning. Contact our customer service to discuss repair options and pricing.

Visit a local jeweler or contact us for service options.

No, our jewelry pieces are made of 18K gold plated stainless steel.

Yes, our jewelry pieces are waterproof and sweatproof.

No, our jewelry pieces are tarnish free and long lasting unless treated poorly.

Store in a dry place and clean with a soft cloth. Avoid exposure to harsh chemicals. Check our jewelry care guide.

Yes, we offer resizing services for certain items. Contact us for more details.

We offer a printable size chart on our website. Contact customer support for guidance.

You can reach us via Instagram DM, email, phone, or our website's chat.

Our customer service team is available Monday to Friday, 9 AM to 5 PM.

Yes, customization is available for select items. Please reach out for options.

If an item is out of stock, please contact us to inquire about backorder.

Backorders take 2-4 weeks, depending on the availability of the item and shipping options.

Yes, we offer digital gift cards in various amounts.

Yes, you can include a message during checkout for gift orders.

Yes, we offer different kinds of gift wrapping and bags during checkout. Please reach out for options.